Question 1

How quickly can you fix my sensor issues?

Accepted Answer

We understand that sensor issues can be frustrating and potentially dangerous, which is why we prioritize these repairs. In most cases, our certified technicians can diagnose and repair sensor problems during the same visit, typically within 1-2 hours. For emergency sensor issues that prevent your garage door from closing and securing your home, we offer 24/7 emergency service with response times averaging 60-90 minutes in the Rocky Mount area. Our technicians arrive fully equipped with common sensor replacements and the tools needed for calibration, so you won't have to wait for parts. If you're experiencing sensor problems, call us at 1-252-546-9542 – we'll get your garage door working safely and reliably as quickly as possible.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door sensor problems typically stem from several common causes. The most frequent issue is misalignment – even a slight bump to a sensor can throw off the infrared beam that runs between the two units. Dirty or dusty sensor lenses are another common culprit, as debris can block the beam and prevent proper operation. Wiring problems, including loose connections, frayed wires, or damage from pests, can also cause sensor failures. Electrical issues such as power surges can damage sensor components, and exposure to moisture or extreme temperatures can degrade sensor performance over time. Sun interference is another often-overlooked cause – direct sunlight hitting a sensor can overwhelm the infrared beam. Our technicians are trained to diagnose all these issues and more. During every service call, we thoroughly inspect your entire sensor system to identify the root cause and implement a lasting solution, not just a temporary fix.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes, we understand that a new carriage-style garage door is a significant investment in your home, which is why we offer flexible financing options to help make your dream door affordable. We partner with leading financing providers to offer plans with competitive interest rates and flexible terms ranging from 12 to 60 months. Many of our customers qualify for promotional financing with low or even 0% APR for qualified buyers. The application process is quick and easy – often completed in just minutes with an instant decision. Our team can walk you through all available options during your free estimate appointment and help you find a payment plan that fits your budget. Carriage-style doors not only enhance your home's curb appeal but can also increase property value, making them a smart investment. Contact us at 1-252-546-9542 to schedule your free consultation and learn more about our financing options.

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